Illumea transforms visitor conversations into strategic intelligence that uncovers intent, reveals opportunities, and guides confident decision-making.
Every visitor interaction carries hidden intent. Illumea classifies, scores, and surfaces what matters automatically, on every message.
Illumea is built as a stack with each layer designed to add intelligence and context to the next. The result is a platform that turns conversations into actionable insights, without the need for manual tagging or analysis.
One dashboard. Every signal. Sessions, sentiment, buying intent, top questions, content gaps, and source performance updated in real time.
Engage visitors, understand intent, and uncover actionable insights, all from a single intelligence platform.
Vector embeddings find the most relevant content by meaning, not keywords.
Synthesises retrieved context into clear, cited answers. Refuses to make things up.
Remembers the conversation within a session so follow-ups feel natural.
Surfaces relevant products inline — with pricing, specs, and summaries from your KB.
Visitors can query live support tickets or orders by ID — answered instantly without leaving the chat.
Website, PDFs, Confluence, Jira, Notion, Google Drive. Any content, one knowledge base.
Spotlight-style search overlay that returns ranked articles instead of chat.
Test any bot from the dashboard. See the exact KB chunks retrieved for each query.
Surface nudges on exit intent, after a delay, or when visitors scroll past a threshold.
One click escalates to a real person via email or WhatsApp, with full transcript attached.
Detects pricing, demo, and purchase intent and surfaces a configurable CTA — open a URL, send an email, or trigger a modal on your site.
Browse every real visitor conversation. Filter by negative feedback or buying signals.
Monitor brand mentions across Google Alerts and Reddit — no extra API costs.
Top questions, unanswered queries, and model usage — emailed automatically every month.
Illumea ingests from your existing content sources, plugs into your CRM and support tools. New integrations are added regularly as the platform evolves.
Enterprise-grade data handling built-in from day one. Your content is private, isolated, and never used to train any shared model.
Every customer gets a dedicated vector store namespace. Your data is never co-mingled.
Your documents and conversations are never used to retrain any shared AI model.
All data flows over HTTPS/TLS, stored in a private, access-controlled database.
Separate admin and customer-level roles with session-based authentication.
A Data Processing Agreement is available for enterprise deployments. Signed within 48 hours.
Minimal data collection, transparent processing, and a clear right-to-deletion policy.
Select exactly what you need. Your estimate updates as you configure.
A session is one continuous conversation from first message until the visitor goes idle.
No commitment required. A one-time setup fee of ₹50,000 applies to all plans.
Can't find what you are looking for? Drop us a line.
We reply within one business day.
Most customers are live within an hour. Point Illumea at your content, we index it, you paste one script tag. No model training, no infrastructure work beyond that embed.
Any combination of: your website (auto-crawled), PDFs, Confluence spaces, Jira tickets, Zendesk help articles, Google Drive documents, Notion databases, and Salesforce Knowledge.
Illumea uses retrieval-augmented generation (RAG): it searches your indexed content first and only answers from what it finds. It never draws on the open web. Every answer cites the source chunks it used.
The bot says so clearly — no guessing. It then offers the user an option to escalate to a human agent via email or WhatsApp, including the full conversation context.
Your content is stored in a dedicated vector database scoped exclusively to your account — never mixed with other customers' data and never used to train any shared model. A DPA is available on request.
We are not SOC 2 certified yet, but our architecture follows SOC 2-aligned practices — isolated per-customer storage, encryption in transit, role-based access control, and a DPA available on request. We're on a path to formal certification as we scale.
The plan price covers the platform. LLM inference costs are passed through at cost with zero markup. For typical Starter-plan usage this adds roughly ₹1,000–₹2,500 per month.
Built by ScarletFlash™, Illumea is an independently developed AI platform designed for the realities of the Indian B2B ecosystem. Backed by expertise in digital strategy, enterprise technology, and scalable product development.
Book a strategy session to see how Illumea turns visitor intelligence into measurable business outcomes.
No commitment required · Typically 30 minutes · We will follow up within one business day