More than just a bot,
a complete intelligence platform

Built by ScarletFlash, Illumea indexes your content, engages visitors 24×7, and transforms every conversation into actionable intelligence that helps your business make better decisions

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Four easy steps to smarter conversations

Ingest your content, test your chatbot, launch in minutes, and use every conversation to continuously improve engagement and intelligence.

01   Ingest

Build Illumea’s knowledge base by connecting your website, PDFs, or sync content from Google Docs, Notion, Confluence, and more to keep your knowledge up to date.

Ingesting a website into the Illumea knowledge base

Turn conversations into customers

Most chatbots just answer questions. Illumea gives you the intelligence on who is ready to buy, which channels bring real buyers, what your website is missing, and more.

Hi! How can you help me?
Hi, I’m Illumea’s AI assistant. I can answer questions about Illumea’s visitor engagement platform, help you compare plans, and explain features like CRM integrations, buying signal detection, and analytics. Tell me what you’re exploring, and I’ll help you find the most relevant information.

How Illumea is different

Snapshot on Starter

Knows who is really buying

Typical chatbotsCount every chat or form fill as a lead.
IllumeaReads the whole conversation to confirm who is a real buyer, and tells you honestly when someone isn’t.

Your sales team follows up on real buyers, not inflated lead counts.

Growth+

Shows which channels bring buyers

Typical chatbotsHave no idea where a visitor came from.
IllumeaShows each channel’s share of conversations and its confirmed buyers: search, ads, social and referrals.

See which ad spend brings customers, and which only brings conversations that go nowhere.

Snapshot on Starter

Turns chats into a monthly playbook

Typical chatbotsForget the conversation once the visitor leaves.
IllumeaSends a monthly Intelligence Report: top objections, content gaps, missed sales opportunities and campaign ideas.

Improve your content, campaigns and sales pitch from what visitors actually ask.

Pay per conversation

Not per message, seat or resolution, so a longer, more helpful chat never costs you more and your bill stays predictable.

Starts the right conversation

Reaches out on the right page at the right moment, using a message written from that page’s own content.

Hot leads, right away

Instant buying-signal alerts with the full conversation, and leads synced to your CRM, on Growth+.

Live in about an hour

One snippet on your site. No developer? We’ll set it up with you on a free call.

Having spent years building digital experiences, working with data and intelligence, and watching how businesses use their websites to engage customers, led to the realization that the most valuable customer data doesn’t live on a dashboard or report, it lives in the conversations that happen after someone lands on a website. That is the core idea behind Illumea. What if a conversation wasn’t the end of an interaction, but the beginning of intelligence?

Every question, a signal. Every objection, a lesson. Every buying conversation, a chance to understand the customer better. These are vital for every business to understand.

Arun V. Sarma — Founder, ScarletFlash / Illumea
2000+
Visitor Conversations
80+
Intent & Signals
80%
Deflection Rate
∞
Customer Insights

Solutions, by industry

From spec sheets to holiday planning to syllabus questions, see how Illumea adapts to the specific questions, workflows, and buyers in your business.

Manufacturing
Manufacturing

Turn spec sheets & compliance documents into instant answers for distributors and buyers day or night.

Explore →
Travel, Tourism & Holiday Resorts
Travel, Tourism & Holiday Resorts

Answer availability, pricing, and destination questions instantly. Convert interest into bookings.

Explore →
Education
Education

Guide students from "which course is right for me?" to enrollment, without a single missed inquiry.

Explore →

Your data, handled with care

Enterprise-grade data handling built-in from day one. Your content is private, isolated, and never used to train any shared model.

Isolated per-customer storage
Customer data is securely isolated for each account, helping prevent data from being exposed across customers. Your information remains within its designated environment and access boundaries.
No model training on your data
Your data and conversations are not used to train or improve our AI models. Your information remains dedicated to powering your experience with Illumea.
Encrypted in transit
All data flows over HTTPS/TLS, stored in a private, access-controlled database, meaning data is stored securely and encrypted while moving between your browser, Illumea, and connected services.
Role-based access control
Access to customer data and platform capabilities is controlled through roles and permissions. This helps ensure users only have access to the information and functions relevant to their role.
Data Processing Agreement
Our Data Processing Agreement defines how customer data is processed, protected, and handled. It establishes clear responsibilities and obligations around data protection and privacy.
GDPR-aligned practices
Illumea follows security and privacy practices aligned with GDPR, SOC 2, and India’s DPDP requirements. We continuously work to maintain responsible practices around data protection, security, and privacy.

Questions we get a lot

Answers to the most common questions you might have. Can't find what you are looking for? We reply in one business day.

Most chatbots stop at answering questions. Illumea treats every conversation as intelligence. It answers from your own content with guard-railed retrieval, and at the same time spots buying signals as visitors chat, scores your leads, and turns what visitors ask into a monthly intelligence report: top objections, content gaps, missed sales opportunities and campaign ideas you can act on. Pricing is just as straightforward. You pay per session (one visitor conversation), not per message, per seat or per resolution, so a longer, more helpful conversation never costs you more. LLM costs are passed through at cost with no markup, and most businesses are live within an hour.
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Move beyond chat.
Unlock intelligence.

Sign up for Illumea and start engaging visitors, capturing intent, and
discovering what your customers really want.

Try Illumea

No commitment required · Free for 14 days · Upgrade to a paid plan at any time